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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
How can I tell if my system is in balance? Immediately after each EOM processing you should match certain report balances to your general ledger.
If any of these report balances do not match your general ledger, your system is not in balance. You make correcting entries immediately to bring balances back in line. This checking should be done immediately after each end of month with all reports as of the same date. How can I "Binder Bill" a policy not yet received? Enter a new or renewal invoice typing the word BINDER in the policy number field. The word BINDER may be followed by any additional characters needed for clarification such as previous policy number. This will cause an invoice to print that can be used to collect the premium from the client. The invoice will not process to a company account current as long as the word BINDER is in the policy number field. When the actual policy is received, go to policy maintenance and update the policy number. The invoice will process at the next end of month as normal. What is the advantage/purpose of setting my companies to process on an open item basis? Open item processing for agency bill companies gives the agency control of when invoice items process as payables. Prior to each end of month you must "mark" the individual items you want processed. You are in control of the items which will appear on your EOM account current report. Open item processing for direct bill companies gives the agency a reconciliation system for matching what you have invoiced with the actual commissions the company is paying. Open item direct bill processing also allows you to partially mark an item when the company only pays a portion of the total commission due to payment options the insured has taken. This option allows agencies to work closer to a cash basis since you will be marking the items the month the commissions are actually received from the company. How do I remove expired policies from the system?
How do I remove client records from the system?
What is the Apply Credits Function? AIMS is an open item Accounts Receivable system. This means that all credits must be applied to the corresponding debit before the items can clear. The Payments on Account entry applies the credits as they are entered. Periodically you must manually apply credits from prepayments, credit invoices, and credit memos.
How can I produce a P&L Statement Mid Month? The AIMS system automatically computes your total income for the month and prints a P&L Statement during each end of month processing. Since commission income is only posted at EOM, this is the only system generated P&L statement available. You can determine a mid-month P&L status by looking at the following reports:
What are the "Projected Accounts" used for? AIMS uses these projected accounts for processing all invoice entries. These accounts make it possible to pre-bill items in AIMS while not generating payables and income until the month the policies are effective. At EOM processing AIMS automatically rolls figures from the projected accounts to actual Account Payable, Commission Payable, Commission Income, and Commission Expense based on the items processed to company account current and producer commission reports. Immediately following end of month processing, amounts remaining in the projected accounts are for future months payables, income, and expense. |
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